CHD / PRODUCT SUPPORT
Warranty support.
Product concerns start with CHD. Manufacturer cover is additional to the rights that apply under Australian law.
Product support
Contact CHD if a product purchased from us has a problem. We assess the concern and explain the remedy that applies to your purchase.
If a separate manufacturer warranty was provided with your purchase, we can help you identify its terms. We do not promise an additional CHD warranty or apply a single warranty period to the entire range.
Your rights remain
Manufacturer warranties do not replace applicable Australian Consumer Law rights. Expiry of a manufacturer’s warranty does not necessarily end those rights.
You can contact CHD about goods purchased from us without first contacting Titus. CHD may seek technical information or supplier assessment, but that does not make your statutory remedy conditional on Titus accepting a warranty claim.
This page explains support and does not create an additional CHD warranty. Read our returns and consumer guarantees policy.
Get help from CHD.
You can email us directly. A CHD account, photo or order number is not required to raise a concern. We may ask for reasonable purchase evidence and relevant information to assess it.
support@cabinethardwaredirect.com.auPrepare a product enquiry
Business details
TUTUIAN PTY LTD as trustee for Daniel Tutuian Family Trust, trading as Cabinet Hardware Direct
- ACN
- 156 635 326
- ABN
- 69 903 060 371
- Location
- Bangholme VIC 3175, Australia
- Product support
- support@cabinethardwaredirect.com.au
Online only. Please contact CHD before sending goods back so we can explain the appropriate return arrangements. Your statutory rights do not depend on prior approval.
Policy reference chd-returns-2026-10-01-v2 · Prepared 1 October 2026